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Level 2 Certificate in Understanding Behaviour that Challenges

Course Overview

Are you looking to complete a social care training course? This qualification aims to explore possible causes which could explain why people behave as they do, helping you to develop your understanding and deal with these situations in an appropriate way. You will look at the impact and possible justification for these behaviours, considering what the root cause could be. This course will equip you with pro-active strategies to support positive behaviour.


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Not eligible for funding? Click the 'ADD TO BASKET' button.

Key Information

Course Length
12 weeks

Course Level
Level 2

Awarding Body
NCFE/CACHE

Learning Method(s)
Online materials
Online assessment

For Individuals

Funded Course
Yes

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Unit 1: Understand behaviour that challenges

In this unit you will learn about how behaviour can be perceived as challenging. You will discover the underlying issues that affect behaviour and the impact it can have on others.

Unit 2: Understand how to support positive behaviour

This unit will help you to identify behavioural changes and triggers that may escalate behaviour. You will consider how strategies and support plans can promote positive behaviour. Throughout this unit, you will also gain an understanding of legislation that protects the rights of the individual.

Unit 3: Understand the importance of effective communication and the management of behaviour that challenges

This unit will increase your understanding of the impact communication can have on the management of behaviour that challenges. You will also discover how positive reinforcement and other techniques can de-escalate behaviour.

Unit 4: Understand the role of reflection and support for those involved in incidents of behaviour that challenges

In this unit you will learn about the importance of reflection following an incident of behaviour that challenges. This unit focuses on understanding the consequences of your actions and how to maintain your own well-being.

Full cost Direct debit Fully funded
£299 Initial payment of £29.90, 3 monthly payments of £89.70 To be eligible you must:
  • Be 19 or over
  • Have lived in the European Union for the past three years
  • Not be a current learner with The Skills Network or another provider
  • Learners must reside in England or Scotland
  • NOT have done the course of interest before.